Keep Factually independent
Whether you agree or disagree with our analysis, these conversations matter for democracy. We don't take money from political groups - even a $5 donation helps us keep it that way.
Fact check: Are there any testimonials from satisfied Crossing Hurdles customers?
Executive Summary
Crossing Hurdles maintains a substantial and publicly documented collection of satisfied-customer testimonials, with the organization reporting 207 written testimonials for its 2024 season and a multi-year track record of hundreds more, demonstrating consistent participant praise for guides, curriculum, and outcomes [1]. Independent or unrelated sources in the provided dataset do not contradict this claim; one examined item addresses an unrelated podcast and offers no evidence for or against Crossing Hurdles’ testimonials [2]. Taken together, the available, dated program material supports the conclusion that numerous, specific testimonials from satisfied Crossing Hurdles customers exist and are publicly shared [1].
1. Why the numbers matter: a clear portrait of growing participant feedback
The Crossing Hurdles program lists concrete testimonial counts across multiple years, which presents quantifiable evidence of participant engagement and satisfaction. The organization reports 110 testimonials in 2019, 76 in 2020, 179 in 2021, 262 in 2022, 204 in 2023, and 207 in 2024, indicating both recovery after 2020 and sustained high levels of written feedback through at least the 2024 season [1]. These figures are more than anecdote; they represent a longitudinal dataset that supports claims of ongoing customer satisfaction and allows for trend analysis, showing a notable uptick in 2021–2023 that stabilized into 2024. Raw counts alone do not prove universal quality, but they do indicate that a substantial cohort of alumni chose to provide public testimonials.
2. What the testimonials say: themes of guidance, skills, and transformation
Sample excerpts included in the organization’s materials highlight consistent themes of effective guidance, practical skill acquisition, and personal growth, with participants praising guides as “incredibly skilled, supportive, and responsive” and noting that they “learned tons of new skills” that changed how they navigate challenges [1]. These thematic excerpts point to program strengths in instructor quality and curriculum relevance; they also suggest testimonials focus on outcomes that are both practical (skills) and affective (confidence, group dynamics). While representative quotes were provided, the dataset does not include full testimonial verbatim sets in our analysis, so the depth and range of sentiment beyond the highlighted excerpts remain only partly visible in the provided material [1].
3. What’s missing and why it matters: independent verification and context gaps
The provided analyses do not include independent third-party reviews, external ratings, or corroboration from neutral review platforms, leaving gaps in independent verification of the testimonials’ representativeness and potential selection biases [1]. The second source in the dataset addresses a podcast and contains no information about Crossing Hurdles, reinforcing that not all available public materials are relevant or corroborating [2]. Without external review sources or methodology on how testimonials were solicited, curated, or vetted, the organization’s numbers and excerpts should be seen as strong indicators of customer satisfaction but not as a comprehensive, independently audited measure of program-wide quality.
4. Alternative viewpoints and potential organizational incentives to highlight praise
Organizations commonly publish favorable testimonials to showcase strengths and attract participants; this creates a possible promotional incentive to highlight positive feedback while de-emphasizing neutral or negative comments [1]. The dataset does not show whether Crossing Hurdles publishes all submissions or selectively curates them, nor does it disclose response rates relative to total alumni. Those omissions matter: a high absolute testimonial count can coexist with selection bias if outreach solicited primarily from satisfied participants. A balanced assessment requires awareness that promotional materials typically accentuate positive voices, even when those voices are numerous and detailed.
5. Bottom line: firm evidence of testimonials, balanced by limited external corroboration
The evidence in the provided materials establishes that Crossing Hurdles publicly shares numerous testimonials and that these reflect consistent praise across multiple years, with the strongest documented counts culminating in 2022–2024 [1]. The dataset lacks independent third-party corroboration or methodological transparency about testimonial collection, and one analyzed item is unrelated to the claim, offering no counter-evidence [2]. For a comprehensive evaluation, seek external reviews, platform ratings, or a full archive of submitted testimonials to assess representativeness; based on the available documentation alone, however, the claim that satisfied customers exist and have provided written testimonials is well supported [1].