What is the time frame for customers to initiate a return-free refund with Lipomax?

1. Clear claim: a 60-day “return-free” promise appears repeatedly

Multiple product or merchant pages assert a 60-day money-back guarantee that begins on the date the carrier marks the package delivered. These pages describe steps to obtain a refund — including emailing support, requesting a Return Merchandise Authorization (RMA), returning bottles and the packing slip, and allowing up to three business days for processing plus 5–10 business days for banking networks — and they explicitly note that shipping and handling are non‑refundable and the guarantee applies once per household ^[1]. These entries were published or last updated in mid-2025 and present a consistent procedural roadmap tied to a 60-day clock.

2. Conflicting vendor claims muddy the picture: 30-day, 60-day, and 90-day appear

Other vendor or platform pages introduce different time frames. A Cartpanda refund policy page referenced a 30-day window for physical goods (and 7 days for digital products), suggesting some sellers using that platform might enforce a shorter return period ^[2]. Separately, a page advertising a satisfaction promise described a 90-day initiation window but required 60 days of product use before eligibility and limited refunds to a Visa gift card per household, showing a substantially different structure and remedy ^[3]. These divergent statements indicate no universal consensus across pages that reference Lipomax or related brands, and they point to variable terms depending on the exact seller or platform ^{[2] [3]}.

3. Which sources are merchant-controlled and which are third-party — and why that matters

The strongest evidence for the 60-day claim comes from pages that appear to be merchant-controlled product sites that explicitly label the guarantee and list step-by-step return instructions ^[1]. Third-party platforms and reseller pages—such as Cartpanda or reseller review snippets—offer alternative windows (30-day or 90-day) and sometimes different remedies (gift card refunds), reflecting platform policies or reseller-specific terms rather than a single manufacturer policy ^{[2] [3]}. Because merchants, affiliates, and resellers can set distinct terms, the seller identity at point-of-sale determines which timeframe actually applies to a given customer.

4. Timeline and publication dates show clustering in mid-2025 but no single authoritative source

The merchant pages asserting 60 days bear update dates around July 20, 2025, while the Cartpanda and other conflicting entries are dated between April and September 2025. The 90-day claim appears in an August 2025 posting that also imposes usage and proof requirements ^{[1] [2] [3]}. This clustering in mid‑2025 suggests recent policy changes or multiple overlapping offers during the same period. The presence of contemporaneous but inconsistent pages indicates either evolving refund terms or fragmented communications across sellers and platforms rather than a single, universal policy.

5. Practical implications for customers preparing a refund claim

Given the conflicting claims, customers should treat 60 days from carrier delivery as the presumptive window when the purchase originates from a merchant page that states that term, but also verify the exact seller at checkout and preserve delivery records, order confirmations, RMA correspondence, and product packaging. If the purchase was made through a reseller, aggregator, or marketplace, customers must check that seller’s published return policy because refund remedy, date-of-clock (purchase vs delivery), and required proof (full bottles vs empties) vary across sources and can affect eligibility ^{[1] [3] [2]}. Customers facing denials should document communications and consider payment disputes only after exhausting the stated merchant process.

6. Bottom line: verify seller and request written confirmation before relying on one timeframe

The preponderance of merchant-facing pages supports a 60-day return-free refund starting at delivery, but credible competing claims — a 30-day platform policy and a 90-day promotional promise with different conditions — mean customers cannot rely on a single rule across all sales channels ^{[1] [2] [3]}. Confirm the seller identity, capture the specific refund text shown at time of purchase, and request written RMA and timeline confirmation from customer support immediately upon delivery. These steps will determine which of the competing time frames actually governs any individual refund request ^[1].