What other consumer complaints about Memo Genesis or memogenesis.com appear in public complaint databases beyond the BBB Scam Tracker?
Executive summary
Publicly available complaint records beyond the BBB Scam Tracker show a pattern of consumer grievances about memogenesis.com and related brands that center on refund denials, poor or non‑existent customer support, deceptive marketing (including fake endorsements and urgency pricing), suspicious website trust signals, and reports of unexpected charges — with corroborating flags from independent review sites and product‑review blogs [1] [2] [3] [4] [5].
1. Refunds and returned‑money disputes: multiple sources report denied or difficult refunds
Consumers who tried to get promised money‑back guarantees report being stonewalled: an investigation-style blog and multiple review writeups describe frequent complaints that refund guarantees “rarely stand true,” with purchasers reporting difficulties or outright denial when requesting reimbursements and recommendations to contact banks for chargebacks [2] [3]. Trustpilot reviews of a closely related product funnel (Memoforce) likewise record many customers who say refund policies were unhonored and emails and calls went unanswered, with some describing the refund policy as a “scam” [5].
2. Customer service failures and communication black holes
A recurring thread in the records is the inability to reach a live representative: the BBB report cited a buyer trapped in a “virtual assistant” loop when they tried to return MemoGenesis, and independent reviews emphasize sites that list no company address or customer‑service contact, redirect buyers through sales funnels, and make it hard to obtain after‑purchase support [1] [3] [2]. Trustpilot reviewers similarly complain of unreturned emails and unanswered calls to support teams tied to this network of supplement offers [5].
3. Deceptive advertising, fake endorsements and urgency pricing alleged in reviews
Multiple investigative writeups document the marketing mechanics behind memogenesis.com offers: long faux‑news video presentations, AI‑generated or deepfake endorsements (for example, fabricated support from well‑known medical figures), and heavy use of “limited time” discount claims that inflate perceived value — all techniques cited by reviewers and blog investigations as core elements of the alleged scam [3] [2]. These claims appear in consumer complaint narratives and in the investigative coverage that aggregates those complaints [2] [3].
4. Unexpected charges, chargebacks and third‑party payment flags
Some reviewers say they were charged through third‑party processors such as ClickBank and then struggled to secure refunds; one Trustpilot reviewer reported a charge for six bottles processed through ClickBank and called the situation a “SCAM” [5]. Public guidance compiled in the investigative pieces and review sites recommends immediate bank or credit‑card disputes and filing complaints with consumer protection agencies as common remediation steps [2] [5].
5. Website trust signals and independent site‑safety assessments raise red flags
Scamadviser’s automated analysis flags memogenesis.com with a low trust score and notes that the domain is hosted on a server alongside other low‑trust sites — a pattern that alert services say is common among fraudulent or short‑lived marketing sites [4]. Consumer safety and scam‑tracking platforms such as the BBB also encourage reporting and monitoring of such out‑of‑stock or misleading offers, reinforcing the advice to check reviews and file complaints [6] [7].
6. Limits of the public record and alternative viewpoints
The available public complaint databases and independent review sites strongly emphasize consumer harm and marketing abuse, but these sources are investigative blogs, user reviews, and automated trust tools rather than government enforcement actions; none of the provided sources supplies a definitive legal finding against memogenesis.com or a record of regulatory sanctions in these excerpts, and reporting is limited to user complaints and site‑safety analyses [2] [3] [4] [5]. Company responses or contrary customer experiences were not present in the supplied materials, so the record here should be read as patterns of reported consumer problems corroborated by multiple independent reviewers and consumer‑reporting platforms rather than adjudicated fraud findings [1] [5].