How many BBB complaints has Neurocept itself received since 2020?
Executive summary
Available BBB-linked profiles show Neurocept and a variant spelling “Neuerocept” on BBB’s site, but those pages list business profiles, reviews and complaints without a clear aggregate number of complaints since 2020; the sources provided do not state a definitive count of BBB complaints received by Neurocept since 2020 [1] [2]. Independent review sites and scam trackers document multiple consumer allegations and at least one BBB-related report, but they do not supply a consolidated BBB-complaint total [3] [4].
1. BBB listings exist but do not publish a single “since‑2020” complaints tally
The Better Business Bureau hosts at least two separate business profiles that appear to represent the Neurocept enterprise (one spelled “Neurocept,” another “Neuerocept”); both are labeled “Not BBB Accredited” and invite browsing of ratings, reviews and complaints but the profile snippets shown in the sources do not include a clear, aggregated number of complaints covering the 2020–present period [1] [2]. Available sources do not mention a single consolidated count of BBB complaints since 2020.
2. Individual consumer complaints and scam‑tracker entries are on record
A BBB Scam Tracker entry recounts a detailed consumer complaint about deceptive advertising and suspicious texting after purchase—specifics that indicate at least one complaint tied to Neurocept has been recorded in BBB‑related channels [3]. Trustpilot and other review pages carry multiple customer reports asserting issues such as unwanted charges, misleading ads, and fake endorsements, showing a pattern of complaints across consumer‑review platforms [4].
3. Government enforcement history that’s relevant but not a direct BBB complaint count
The Federal Trade Commission (FTC) brought actions in connection with marketers of supplements with names similar to Neurocept (e.g., Neurocet) alleging deceptive marketing practices; the FTC press release documents enforcement activity and settlements against pill marketers but does not provide a BBB complaint tally for Neurocept itself [5]. That federal action demonstrates regulatory concern about this class of direct‑mail/online supplement marketing, yet the FTC material is not a substitute for BBB complaint counts [5].
4. Independent watchdogs and media coverage document widespread consumer alarm
Several consumer‑facing articles and watchdog posts label Neurocept advertising as scammy, cite deepfake endorsements, and advise chargebacks and complaints to authorities—these pieces (Ibisik, MalwareTips, Scam Detector) collate many consumer reports and red flags, reinforcing that multiple complaints exist across channels but they stop short of giving an authoritative BBB number since 2020 [6] [7] [8].
5. Why you won’t find a definitive count in these sources
The documents supplied are a mix of BBB profile pages (which list complaints on their full pages but whose snippets here do not include totals), a Scam Tracker entry, review‑site compilations, and regulatory reporting; none of these excerpts present a straightforward “X complaints since 2020” figure for Neurocept [1] [3] [4] [5]. Available sources do not mention the exact number of BBB complaints received by Neurocept since 2020.
6. How to get the exact BBB complaint total (straightforward next steps)
To obtain a precise BBB complaint count since 2020, consult the full BBB business profile pages directly (the URLs in the sources) and look for the “Complaints” section and any date filters, or contact BBB customer service for an official record [1] [2]. The present source excerpts do not include that granular statistic.
7. Competing narratives and why they matter
Consumer reviewers and scam‑watch posts uniformly portray Neurocept as high‑risk: deepfake endorsements, deceptive ad copy, and billing disputes recur in the complaints [4] [6] [7]. The FTC’s prior enforcement against marketers of similarly named supplements shows regulators have challenged comparable marketing tactics, which lends institutional weight to consumer concerns even though the FTC material does not name a current BBB complaint count [5]. Skeptical coverage and positive testimonials (e.g., some promotional pages) both exist in the corpus, so readers should weigh platform provenance: independent watchdogs and government filings signal red flags, while commercial sites may present favorable user stories [9].
Limitations: the search results provided are excerpts and do not include the full BBB complaint pages; therefore this analysis cannot assert the exact number of BBB complaints since 2020—only that the provided sources do not supply it [1] [2].