How do I contact Lipomax.com customer service for a refund?

1. What the reporting shows about Lipomax customer service

Multiple consumer-complaint pages document people attempting refunds and encountering non‑responsive or broken contact methods: users say emails listed on the site were returned undeliverable and phone calls went unanswered, and that promised “40‑day” or “60‑day” money‑back guarantees were not honored in practice ^{[1] [5]}. MalwareTips’ investigative blog likewise reports support links broken, unresponsive customer service, recurring charges and refunds “rarely honored” ^[2]. JustAnswer threads recount specific refund disputes where customers say refunds were partial or delayed, or where the company asked customers to keep product but offered only partial credit ^{[3] [6]}.

2. What contact information appears in available sources

One manufacturing/contact page lists a physical address — 1300 Pioneer Street, Suite E, Brea, CA 92821 — which may be useful for mailed returns or complaints, but that page does not by itself guarantee active customer‑service support or a functioning returns process ^[7]. Several consumer reports say the email addresses on the seller’s webpages failed to accept mail and that phone numbers didn’t produce helpful responses ^[1].

3. Practical, step‑by‑step actions to try (based on reporting)

Reporters and legal advisors in the sources suggest: 1) gather and preserve all order receipts, tracking numbers and communications; 2) verify USPS or courier tracking for any returned parcels; 3) email the addresses provided on the order pages and save bounces; 4) try the physical mailing address for a certified return or complaint; and 5) if seller contact fails, contact your bank or credit card company to dispute the charge (chargeback) as “goods not as described” or “unauthorized” ^{[6] [3] [4]}.

4. When to involve your bank or consumer agencies

Multiple advisory posts recommend escalating to your card issuer if the company does not respond: dispute the charge and provide proof of your return attempts and tracking numbers ^{[3] [6]}. JustAnswer contributors also suggest filing complaints with state consumer protection offices (for example, the Connecticut Department of Consumer Protection was mentioned in one thread as a possible venue) and the Better Business Bureau where multiple complaints are already recorded ^{[4] [1]}.

5. Conflicting viewpoints and limitations in reporting

Available sources are predominantly consumer complaints, blog investigations and legal‑advice threads — not an official company statement — so they show a pattern of failed contacts and refund problems but do not include a direct response from Lipomax management or verified company refund records ^{[1] [2] [5]}. SupplementRelief explicitly says they did not sell LipoMax and urges complainants not to call them, which highlights that third‑party listings or reseller identities may confuse who actually handles refunds ^[8]. The manufacturing contact page provides an address, but available reporting does not confirm that using it will secure a refund ^[7].

6. Red flags and possible hidden agendas to watch for

Recurring themes in the sources — broken support links, repeated marketing upsells after an initial purchase, and alleged use of celebrity imagery in ads — are classic red flags for aggressive direct‑response supplement marketing; several reviewers say the ads pushed additional expensive products and used misleading endorsements ^{[5] [2]}. Sites like MalwareTips and ScamPulse frame LipoMax as a product generating many scam complaints, which can indicate either a problematic merchant or opportunistic fraudsters using the brand — reporting does not conclusively identify which ^{[2] [5]}.

7. Recommended next messages you can use (templates)

If you want to escalate: 1) email the addresses on your order and archive the bounce messages; 2) send a certified letter to 1300 Pioneer Street, Suite E, Brea, CA 92821 requesting refund and RMA instructions and keep the certified‑mail receipt; 3) open a dispute with your card issuer, providing order confirmation, return tracking and records of your contact attempts; 4) file a complaint with the BBB and your state consumer protection office and include all documentation ^{[7] [1] [6] [3]}.

8. Bottom line

Current reporting documents widespread difficulty obtaining refunds from Lipomax/LipoMax and recommends preserving documentation, attempting certified mail to the listed address, and—if direct contact fails—pursuing a bank dispute and consumer‑protection complaints ^{[1] [6] [3]}. Available sources do not include an official company statement confirming a reliable refund process or working customer service lines ^[7].