What reason did Carrie Underwood give for cancelling NYC shows and are refunds available?
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Executive summary
Carrie Underwood’s official tour pages list dates and warn that “All shows are subject to cancellation or postponement without notice” but the provided sources do not include a public statement explaining a specific reason for cancelling any New York City shows (available sources do not mention a reason) [1] [2]. Ticket vendors and resale sites cited here say cancelled events typically receive refunds through the place of purchase—Ticketmaster, Vivid Seats and brokers state refunds are issued for cancelled events—though no single definitive refund policy for these particular NYC shows is published in the available material [3] [4] [5].
1. What Carrie Underwood’s own pages say: standard cancellation language
Carrie Underwood’s official event pages prominently state that “All shows are subject to cancellation or postponement without notice,” directing ticket-holders to consult the venue for schedule changes; those pages do not, in the provided files, name a cause for any New York City cancellations [1] [2].
2. No on-record reason for NYC cancellations in the files you provided
The search results assembled here do not include a press release, social post, or news story attributing any specific cause—illness, logistical problem, or other—to a decision to cancel New York City dates. The correct journalistic position based on these sources is: available sources do not mention the reason for cancelling NYC shows [1] [2].
3. What ticket platforms tell you about refunds for cancelled events
Major ticket platforms mentioned in the search results state a clear consumer outcome: if an event is cancelled, purchasers generally receive a refund. Vivid Seats says “If your event is canceled, you’ll receive a full refund” and SeatGeek similarly promises to “make it right” if an event is canceled; Ticketmaster is listed as the official seller for Carrie Underwood shows [4] [5] [3]. Those statements indicate refunds are available through the seller, but they do not replace checking the original point of purchase for specific timing and procedures [4] [5] [3].
4. Practical steps for fans seeking refunds or information
Given the material here, the authoritative path is: contact the venue listed on the official tour page or the issuer of your ticket (Ticketmaster or the resale site where you bought the ticket). Carrie Underwood’s event pages advise consulting the relevant venue for changes; ticket platforms in the search results assert they process refunds for cancelled shows [1] [3] [5] [4].
5. Alternative viewpoints and limits of the record
Some third‑party pages and ticket brokers present optimistic summaries of tour activity (ads, resale listings, and fan pages), but those sites do not supply primary cancellation or refund notices tied to specific NYC dates in the provided set [6] [7] [8]. Because these are promotional or broker pages, they can carry implicit agendas—selling tickets—and do not substitute for an artist- or venue-issued cancellation notice [6] [7] [8].
6. Why this matters — consumer protection and timing
Refund processes differ by seller: official ticketing platforms typically refund cancelled events directly; broker/resale purchases may carry additional terms or slower processing. The sources here confirm the general promise of refunds but do not specify timelines, exceptions, or the handling of in-person box-office purchases for the disputed NYC shows—details fans must verify with their original point of purchase [4] [5] [3].
If you want, I can search for any official Carrie Underwood statement, venue notice, or news story that specifically names the reason for NYC cancellations and the exact refund procedure and timeline; the current set of sources does not include that material.