What is the status of refunds for ticketholders after the cancellation of Owens’s Australia tour and the promoter’s liquidation?
Executive summary
Ticketholders for Candace Owens’s cancelled Australia tour remain largely unpaid after the promoter, Rocksman, entered liquidation, with government consumer authorities advising fans to register as creditors and contact the liquidator to seek repayment [1] [2]. Rocksman had repeatedly promised refunds would be processed by the end of November but failed to do so, and Owens’s team has rejected responsibility for fulfilling refunds [1] [3].
1. What happened: tour cancellation, visa denial and promoter collapse
The speaking tour was cancelled after Australia’s immigration minister denied Owens a visa on public order grounds, and months later the Australian promoter Rocksman — which had sold tickets starting at around $95 — was placed into liquidation, a collapse that left ticket sales unrefunded as of reporting [1] [3] [4].
2. Current status for ticketholders: no widespread refunds processed
Multiple outlets report that the promised reimbursements have not been paid and that ticket buyers are still waiting more than a year after sales began; Rocksman had assured customers refunds would be issued by the end of November but those payments did not materialise prior to the liquidation filing [1] [2] [4].
3. Official advice and the practical route to recover money
NSW Fair Trading has told affected consumers to contact the appointed liquidator and formally register as creditors, guidance echoed across reporting as the principal route available to fans seeking repayment now that the promoter is insolvent [1] [2] [3].
4. Claims, denials and the shift of responsibility
Rocksman’s spokesperson said earlier advice about refunds had been given “in good faith” and asserted that responsibility for refunds had moved to a separate consolidated entity, while Owens’s team has explicitly rejected being responsible for issuing refunds — a dispute that leaves consumers reliant on insolvency processes rather than on an accountable promoter or performer stepping in [1] [3].
5. What liquidation realistically means for refunds
Reporting warns that liquidation significantly reduces the likelihood of prompt repayment for consumers and that those still unpaid face a slower, uncertain recovery process through the liquidator and any creditor pool; commentators and secondary outlets have suggested that ticketholders may not get their money back quickly, if at all, given Rocksman’s insolvency [5] [3] [2].
6. Political context and incentives shaping the narrative
The dispute over refunds sits inside a politicised flap — Owens’s high-profile visa refusal and contentious public remarks amplified media attention — and that context shapes both public sympathy for unpaid fans and the defensive postures of promoters and the artist’s team; coverage notes the minister’s criticism of Owens’s business practices even as consumer agencies push people toward formal insolvency procedures [1] [4].
7. Practical next steps for affected ticket buyers
Based on the reported guidance, ticket buyers should (and have been told to) register with the liquidator as creditors and follow any directions from NSW Fair Trading; beyond that, outlets note there is no evidence refunds have been processed en masse and that reliance on an alternative entity or on Owens’s team to voluntarily reimburse has so far not materialised [1] [2] [3].