What is the official phone number and hours for ICE Human Resources hiring inquiries?
Executive summary
Available official ICE pages identify the Office of Human Capital and refer to an Office of Human Resources Operations Center (HROC) but do not publish a single, definitive phone number and hours explicitly labeled for “ICE Human Resources hiring inquiries” in the provided results (most directly, ICE’s Office of Human Capital pages and contact pages) [1] [2]. Third‑party sites repeat candidate hotline numbers (e.g., 1‑866‑DHS‑2‑ICE), but that phone number appears in non‑.gov reporting and is not confirmed on the ICE pages included in the search results [3] [1].
1. What the official ICE pages say about HR contact points
ICE’s Office of Human Capital (OHC) is the organizational owner of human resources functions and the public pages describe OHC responsibilities and list locations such as the HROC in Dallas, Texas, but those pages (in the search results provided) do not show a clear, standalone phone number or published hours dedicated specifically to hiring inquiries on the OHC or general ICE contact pages [1] [2].
2. Third‑party and media reporting: a candidate hotline appears but lacks official corroboration
At least one news/industry site cites a candidate hotline — “1‑866‑DHS‑2‑ICE” — and gives an address for the Office of Human Capital, but that reporting is from a non‑.gov site (VisaVerge) and is not present on the ICE .gov pages returned in your provided results, so the number remains unverified by the agency pages included here [3] [2].
3. Other ICE HR phone numbers that show up in the record
Related ICE pages do list other HR‑adjacent phone numbers for specific programs: for example, the Workers’ Compensation Program point of contact is listed as [4] 768‑5161 on ICE employee resources pages — but that number is specific to workers’ compensation, not general hiring inquiries [5]. This indicates ICE does publish phone numbers for specialized HR services, but not necessarily a centralized hiring hotline in the search results provided [5].
4. Why there’s ambiguity — multiple offices and overlapping centers
ICE’s human capital and HR responsibilities are split across units and centers (Office of Human Capital, HROC, field offices and program‑specific POCs), which creates fragmentation: the OHC oversees policy and workforce programs while HROC handles HR operations in practice [1] [6]. Fragmentation helps explain why a single, obvious “call this number, these hours” line for hiring inquiries may not appear consistently in publicly available pages [1] [7].
5. How to proceed given the available information
Given the lack of a definitive, agency‑published hiring hotline in the supplied ICE pages, the most reliable route is to: (a) consult the official ICE contact pages or the Office of Human Capital page for the latest posted POCs and addresses [2] [1]; and (b) use USAJOBS listings for ICE vacancies and their contact details — USAJOBS/ICE pages are the formal channel for applying and often include HR contacts tied to specific postings [8] [9]. The sources provided do not show ICE publishing standard operating hours for hiring calls.
6. Disagreements and limits in the reporting
The only explicit phone number tied to “ICE Human Resources” in the provided search results comes from a non‑government source (VisaVerge), which could be accurate but is not confirmed by the ICE .gov pages in the search results [3] [1]. The ICE employee resources pages do publish program‑specific numbers (e.g., workers’ compensation), demonstrating that ICE will publish phone contacts but not necessarily a universal hiring hotline on the pages included here [5]. Available sources do not mention an official published schedule of hours for HR hiring inquiries (not found in current reporting).
7. Bottom line and recommendations for accuracy
Bottom line: the Office of Human Capital is the responsible ICE HR office [1], and outside reporting lists candidate hotlines (e.g., 1‑866‑DHS‑2‑ICE) but that number is not confirmed on the ICE .gov pages provided [3] [2]. For authoritative, up‑to‑date phone numbers and hours, consult ICE’s official “Contact” and Office of Human Capital pages and the ICE USAJOBS vacancy notices; if you see a hotline reported by a news site, treat it as tentative unless the ICE .gov site reproduces it [2] [8].