How many BBB complaints have medical device companies similar to Neurocept received since 2020?
Executive summary
There is no comprehensive public tally in the supplied sources that counts BBB complaints for “medical device companies similar to Neurocept” since 2020; available BBB profile pages show many individual medical-equipment and medical-technology businesses with complaint listings but do not aggregate an industry-wide total [1] [2] [3]. Neurocept’s own BBB profiles in the provided results show one or more complaints filed in 2025, but the sources do not provide a consolidated count for Neurocept-like firms from 2020–2025 [4] [5].
1. No ready-made industry total in supplied reporting — the data are company-by-company
The Better Business Bureau pages in the search results are individual business profiles that display complaints for each firm (for example: Medline Industries, IRB Medical Equipment, Zynex, and others), and the BBB also publishes a 2020–2024 complaints-statistics landing page — but none of the provided pages offer a single summed number for “medical device companies similar to Neurocept” covering 2020 onward; therefore the supplied sources do not contain the aggregated figure you asked for [2] [1] [6].
2. What the supplied BBB pages do reveal: many individual firms have complaints
The examples in the results show that individual medical-equipment and medical-technology companies have multiple complaint entries on their BBB profile pages (IRB Medical Equipment, Medline Industries, Zynex Medical, Help Medical Supplies, and others), with text indicating repeated consumer concerns about billing, product quality, returns and responsiveness [1] [2] [7] [8]. Those pages demonstrate patterns common across the industry but do not convert into a sector-wide complaint count [1] [2].
3. Neurocept-specific reporting in the supplied results is narrow and recent
The supplied Neurocept-related entries show: BBB business pages listing one complaint (or “failure to respond to 1 complaint”) linked to profiles opened in late 2025, a BBB Scam Tracker item tied to an October 2025 report, and multiple consumer-review or blog posts alleging deceptive marketing and deepfake ads in 2025 — but none of these sources provide a historical complaint total from 2020 forward or place Neurocept within a quantified peer group over that period [4] [9] [10] [11].
4. How you could get the number — and why the supplied sources can’t provide it
To answer your original query definitively you would need either (a) an industry-filtered dataset from BBB’s complaint statistics that isolates “medical device” or “medical equipment” businesses and sums complaints 2020–present, or (b) a systematic scrape of BBB business profiles for a curated list of peer companies plus manual aggregation. The supplied BBB stats landing page suggests such category breakdowns exist, but the results provided do not include the filtered numbers or methodology needed to produce your requested total [6].
5. Competing signals and agendas in the supplied Neurocept material
Consumer reviews and watchdog posts included among the sources allege the Neurocept promotion relies on misleading ads, deepfakes, and predatory targeting of seniors; other pages (some marketing/review posts) frame Neurocept as a conventional supplement with positive testimonials. The supplied sources therefore present opposing narratives — consumer-complaint and watchdog content alleging scams (BBB Scam Tracker, Trustpilot, malware/analysis blogs) versus promotional or affiliate-style reviews — making it essential to rely on primary complaint tallies (which are not present in this packet) before drawing firm conclusions [9] [10] [12] [13].
6. Transparent limits of this assessment
Available sources do not mention a summed number of BBB complaints for medical-device firms like Neurocept since 2020; they provide only company-level complaint pages, a general BBB complaints statistics landing page (without the needed subcategory export), and various consumer and watchdog reports focused heavily on 2025 events and allegations [6] [1] [11]. Because the packet lacks either an industry-filtered BBB export or a pre-compiled list of comparable companies with complaint counts, I cannot produce the aggregate you requested from these sources alone.
7. Practical next steps to get the figure you want
Use the BBB complaints statistics tool or contact BBB for an industry-filtered report (the landing page indicates category stats exist), or supply a specific list of peer companies you want totaled; alternatively, authorise compiling complaint counts by visiting each firm’s BBB profile and summing entries — the sources show that approach is feasible but the data to complete it are not in the current set [6] [2].
If you want, I will (A) extract complaint counts for a curated list of comparable medical-device and medical-technology firms from the BBB pages you provided, or (B) outline the exact request phrasing to submit to the BBB for an industry-level complaint export. Available sources do not mention which option you prefer.