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How does the ACA verify immigration status during enrollment?

Checked on November 15, 2025
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Executive summary

Federal marketplaces and most states check applicants’ citizenship or immigration status electronically against federal databases — primarily the Social Security Administration and the Department of Homeland Security’s SAVE system — and will ask for documents or IDs only when electronic matches fail (see HealthCare.gov and KFF on electronic checks) [1] [2]. SAVE and related interfaces typically require at least one immigration identifier or an SSN and return an answer in seconds; agencies only request hard-copy proof if SAVE cannot verify the record automatically [3] [4].

1. How the system is designed to work: automated checks first

When you apply through HealthCare.gov or most state marketplaces, your attestation about immigration status is run through electronic verification systems before manual document review. HealthCare.gov states it “only uses your information about immigration status to check if you qualify” and describes an electronic verification step for applicants [1]. KFF explains citizenship and immigration status are checked electronically with several systems, including the Social Security Administration, DHS, and SAVE [2]. CMS materials likewise describe automated verification and follow-up notices if verification is unresolved [5].

2. SAVE is the backbone for non‑citizen status verification

The federal Systematic Alien Verification for Entitlements (SAVE) is the standard DHS tool marketplaces and state agencies use to verify non‑citizen immigration status. USCIS documentation says SAVE returns a response “within seconds” or prompts the user agency for additional action, and that SAVE requires at least one immigration identifier or a Social Security number to maximize the chance of an immediate match [3]. New York and other state procedural guidance emphasize that states must use SAVE to verify non‑citizen immigration status [6].

3. What data applicants are asked to provide and why it matters

Marketplaces ask non‑citizen applicants to select a document type from a dropdown and provide the specific numbers from those documents — for example, green card, EAD, or I‑94 identifiers — because SAVE matching often depends on those exact identifiers [7]. HealthReform’s guide notes applicants should enter document numbers exactly as shown to improve matching success [3] [7]. If an applicant lacks an SSN but is lawfully present, guidance from NILC warns to leave the SSN field blank (some state exchanges may request ITINs to cross‑check state databases) [8].

4. What happens when electronic checks don’t match

If SAVE or other systems cannot verify status, marketplaces send notices and begin a secondary “Step 2” manual review process; consumers are asked to submit documentation to resolve the DMI (data‑matching issue) within a deadline or face potential changes to eligibility or subsidy amounts [5] [9]. Beyond “reasonable opportunity” periods, eligibility decisions can be adjusted if status remains unverified — but while verification is pending, people who otherwise meet eligibility requirements may enroll temporarily in Medicaid, CHIP, or a Marketplace plan [9] [5].

5. Legal limits, privacy safeguards, and use restrictions

Federal law and marketplace rules restrict use of personally identifiable information submitted for enrollment: the ACA limits use of information to determining eligibility and subsidy amounts, and navigators, agents, and assisters are bound by the privacy and security provisions [8]. CMS guidance documents outline operational processes for verification and the statutory obligations that underlie them [10]. If a consumer has documentation proving citizenship or lawful presence, submitting it can speed resolution [5].

6. Practical problems and common friction points

Multiple sources note common pain points: SAVE sometimes needs more identifiers to match a record, applicants may not have or may mistype the exact document numbers that SAVE requires, and state exchanges may use additional checks that ask for ITINs or state data, leading to mismatches [3] [8] [7]. HealthReform and NILC advise rapid submission of requested documents because electronic verification does not always work the first time and manual review can delay enrollment or subsidy determinations [9] [8].

7. Competing perspectives and uncertainties in reporting

Government and technical guidance frame the system as primarily automated, fast, and privacy‑limited [3] [10], while advocacy groups focus on how electronic mismatches, state variations, and documentation requirements create practical barriers for immigrant families [8] [9]. Available sources do not mention whether marketplaces share immigration data with immigration enforcement for purposes outside eligibility determinations; therefore that claim is not addressed in current reporting. If you worry about a particular state practice — for example, state marketplaces requesting ITINs or cross‑checking state databases — consult that state’s exchange materials because state variation is explicitly noted [8].

8. Takeaway for applicants

Expect an electronic check against SSA and DHS/SAVE when you apply; provide exact document identifiers when requested; respond promptly to any DMI notice with the documents SAVE or the marketplace advises; and if you run into trouble, navigators or certified assisters are legally bound to protect your application information but may need to request paper documentation to resolve verification [2] [5] [8].

Want to dive deeper?
Which ACA marketplaces require proof of immigration status versus self-attestation?
What documents are accepted to prove lawful presence for ACA enrollment?
How does the federal verification system (SAVE) work for ACA applicants?
Can undocumented immigrants access ACA programs like Medicaid or CHIP?
What steps should mixed-status families take when enrolling in health coverage?