How many BBB complaints has Neurocept received each year since 2020?
Executive summary
Available BBB and related reporting in the provided sources do not give a clear yearly breakdown of how many Better Business Bureau (BBB) complaints Neurocept has received each year since 2020; the BBB pages and Scam Tracker entries list individual complaints but do not publish a neat year-by-year tally in these sources [1] [2] [3] [4]. Multiple independent sites and complaint posts show consumer reports and allegations of scammy ads for Neurocept in 2025, including at least two BBB Scam Tracker reports tied to September 2025 [3] [4].
1. What the BBB pages you provided actually show
The BBB business profiles for Neurocept (and a variant “Neuerocept”) are present on BBB.org; both profiles are listed as “Not BBB Accredited” and include customer reviews, complaints, and general profile material — but the provided profile snippets do not include a clear year-by-year complaints table or totals since 2020 [1] [2]. The BBB Scam Tracker items linked are individual reports describing specific purchases and alleged deceptive ads; they are dated in content but the provided snippets only show examples (e.g., a report about AI-generated ads and a September 2025 purchase) rather than an annual summary [3] [4].
2. What the BBB Scam Tracker entries in these results reveal
The Scam Tracker entries cited include at least two discrete consumer reports: one describing “very convincing AI lies” about dementia help and a purchase of six bottles where texts followed the sale [3], and another noting a 9/1/2025 purchase of six bottles for $217 [4]. Those are individual incidents and confirm complaints were filed and visible on BBB’s scam-reporting tools in 2025, but neither source item provides a complete count of complaints per year since 2020 [3] [4].
3. Independent coverage and corroborating complaint signals
Multiple consumer-facing sites and watchdog writeups collected in your results characterize Neurocept as the subject of scam allegations, deepfake ads, and complaint clusters in 2025 [5] [6] [7] [8]. These sources reinforce there were multiple complaints and online reports in 2025, but they are not BBB-managed complaint logs and do not supply authoritative, year-by-year BBB complaint counts [5] [6] [7] [8].
4. What’s missing from the available sources
None of the provided snippets include a BBB-provided annual complaints table or explicit totals for 2020, 2021, 2022, 2023, 2024, and 2025. The BBB profile pages typically can show complaint totals by year on the full site, but the specific extracts given here do not show those figures; therefore an exact year-by-year count “since 2020” is not present in the provided material [1] [2]. Available sources do not mention an explicit annual breakdown for 2020–2025.
5. How you can get an authoritative annual count
To obtain the precise number of BBB complaints per year since 2020 you should (a) open the full BBB business profile pages referenced (the Neurocept and Neuerocept BBB entries) and look for the “Complaints” section that often lists totals by year, or (b) contact BBB customer service/the local BBB office to request complaint totals and dates. The provided search results point you to those BBB pages but do not display the year-by-year tallies in the excerpts here [1] [2].
6. Broader context and competing perspectives
Reporting and consumer posts in 2025 portray Neurocept as the target of scam allegations tied to deepfake endorsements and misleading ads; the FTC press-release in your results references an earlier government action against similarly named supplement marketers (note: the FTC item mentions “Neurocet” among marketers settled in 2020–2022 actions, not necessarily the same corporate entity as the Neurocept product under current complaint scrutiny) [9]. Consumer-review sites and scam trackers assert the product is suspicious or a scam, which aligns with multiple BBB Scam Tracker entries for 2025 — but some commercial review pages present positive testimonials and marketing claims for Neurocept as a cognitive supplement, illustrating divergent narratives online [9] [10] [5].
If you want, I can (a) open the full BBB profile links you provided and extract the complaint counts shown there (if you paste fuller page text or permit me to access them), or (b) draft an email you can send to BBB requesting complaint totals for Neurocept by year since 2020.