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What are the rules for opting out of U.S. Customs and Border Protection biometrics?

Checked on November 7, 2025
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Executive Summary

U.S. citizens can generally opt out of CBP facial-photo capture and instead request a manual document inspection by a CBP officer, with their photo deleted shortly after; non‑citizens face mandatory biometric capture under a DHS final rule that expands photo collection at air, land and sea ports [1] [2] [3]. The rule’s text, agency guidance, and watchdog reports converge on voluntary citizen opt‑outs in policy even as implementation and the practical ability to opt out have drawn repeated concerns about inconsistent notices and coercive experiences [4] [3].

1. What proponents say the rule achieves — security and universality

The Department of Homeland Security and CBP justify expanded biometrics as a congressionally mandated, national entry/exit system that closes gaps in identity verification for non‑citizens by photographing travelers at all ports and retaining records to match arrivals and departures [5] [2]. The final DHS rule removes prior pilot limits and age exemptions and is explicitly aimed at improving national security, detecting fraud, and streamlining processing through facial comparison technology. The rule’s supporters highlight operational benefits: broader coverage at airports, land borders, and seaports, and standardized procedures for collecting and retaining images, which DHS frames as necessary to meet statutory obligations and modernize border management [5] [3].

2. The formal opt‑out offer for U.S. citizens — what policy texts say

CBP’s published privacy policy and statements to oversight bodies state that U.S. citizens may decline facial-photo capture and undergo a manual document review instead; signage and informational materials are to notify travelers of the option and the alternative processing route [1] [4]. CBP also states that photos of citizens who opt out will be deleted within a short window (commonly reported as 12 hours) while images of non‑citizens may be retained for much longer in DHS biometric systems [3] [6]. Agency guidance repeatedly frames citizen participation as voluntary, and the policy documents emphasize transparency, public notices, and publicly available privacy materials explaining retention practices [1] [4].

3. Where official promise meets messy reality — reports of inconsistency and coercion

Multiple sources and oversight findings reveal a gap between policy and practice: travelers and some contractors have reported being told biometric participation was mandatory or being prevented from boarding without compliance, undermining the voluntariness CBP describes [6] [3]. A 2022 GAO review referenced in reporting found inconsistent privacy notices and contractor uncertainty about processing opt‑outs, and civil‑liberties groups warn that expanding biometric checkpoints nationwide raises the risk that alleged “voluntary” systems will function as de facto mandatory systems in fast‑paced travel environments [3]. These accounts indicate implementation, signage, and contractor training problems are central to whether citizens can meaningfully exercise opt‑out rights.

4. Non‑citizens: mandatory capture, limited exemptions, long retention

The final DHS regulatory package explicitly requires photographing most non‑citizens, including many green‑card holders, with exceptions narrowly drawn for certain ages and specific circumstances; the rule eliminates many previous pilot limits and extends capture across ports [5] [7]. Retention policies diverge sharply: images of non‑citizens may be stored in DHS biometric repositories for decades to support immigration enforcement and identity verification, whereas citizen photos tied to opt‑outs are slated for brief retention and deletion. Critics emphasize that mandatory collection for non‑citizens coupled with long retention raises privacy, bias, and surveillance concerns, especially given documented performance disparities in facial algorithms and uncertainties about oversight [7] [2].

5. Timeline, open questions, and practical advice for travelers

As of the latest rulemaking and agency statements, DHS set a firm schedule for expanding collection and clarified who may be required to provide biometrics, with effective dates and public comment windows appearing in late 2025 materials [2] [5]. Key open questions remain practical: whether airports and carriers will uniformly present clear opt‑out signage, whether frontline staff and contractors will honor manual processing requests consistently, and how misidentification of citizens as non‑citizens will be handled when images are retained longer [3] [6]. Travelers who want to avoid facial‑scan capture should explicitly notify a CBP officer that they decline facial biometrics and request a manual document check, keep documentation of the interaction if problems arise, and review CBP’s published privacy guidance before travel [4] [1].

Want to dive deeper?
What are CBP biometric collection rules for U.S. citizens at ports of entry?
How can non-U.S. citizens request to opt out of CBP facial recognition in 2025?
Does CBP allow opting out of fingerprints and photos for visa holders?
What legal exemptions exist for refusing CBP biometric collection under U.S. law?
How did CBP update biometric policies after 2021 and were there changes in 2023?