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Fact check: What are the procedures for filing complaints against ICE for misconduct?

Checked on September 13, 2025

1. Summary of the results

The procedures for filing complaints against ICE for misconduct are not clearly outlined in all sources, but some provide relevant information. According to [1], the Office of Professional Responsibility (OPR) is responsible for investigating allegations of employee misconduct and provides contact information and a link to file a complaint with the ICC. Similarly, [1] states that the ICE Office of Professional Responsibility (OPR) has a process in place for filing complaints against ICE for misconduct, and complaints can be filed through the OPR contact form, by calling 833-4ICE-OPR (833-442-3677), or by emailing ICEOPRIntake@ice.dhs.gov [1]. However, other sources, such as [5], [7], [2], [3], [4], [6], and [8], do not provide clear procedures for filing complaints against ICE for misconduct, with some discussing related issues such as racial profiling, the shutdown of the Office for Civil Rights and Civil Liberties, and incidents of ICE agents targeting people based on their race [2] [3] [4].

2. Missing context/alternative viewpoints

Some sources, such as [5] and [6], mention the existence of a public complaint portal or an investigation by the Department of Homeland Security's inspector general, but do not provide information on how to access these resources or file complaints [5] [6]. Additionally, [3] and [4] discuss the shutdown of the Office for Civil Rights and Civil Liberties, which could affect the ability to investigate complaints regarding civil rights violations, highlighting the need for alternative avenues for reporting misconduct [3] [4]. Key stakeholders who may benefit from the existence of clear procedures for filing complaints include detainees, immigrants, and advocacy groups, who may be able to hold ICE agents accountable for misconduct. On the other hand, ICE agents and the agency as a whole may benefit from a lack of clear procedures, as it could reduce the number of complaints filed and investigations launched.

3. Potential misinformation/bias in the original statement

The original statement asks for procedures for filing complaints against ICE for misconduct, but does not provide context about the types of misconduct that can be reported or the potential outcomes of filing a complaint [5] [1] [7] [2] [3] [4] [6] [8]. This lack of context may lead to misinformation or confusion about the complaint process, and could be biased towards assuming that clear procedures exist. Furthermore, some sources may have a bias towards criticizing ICE's practices, such as [3] and [4], which discuss the shutdown of the Office for Civil Rights and Civil Liberties and incidents of racial profiling, while others may have a bias towards presenting ICE's procedures in a positive light, such as [1], which provides detailed information on the OPR's process for filing complaints [1]. The ICE agency and its agents may benefit from this potential bias, as it could reduce scrutiny and criticism of their practices.

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