What did Steven Monacelli’s Texas Observer story specifically document about Dallas Justice Now and Crowds on Demand?

Checked on January 27, 2026
Disclaimer: Factually can make mistakes. Please verify important information or breaking news. Learn more.

Executive summary

Steven Monacelli’s reporting for the Texas Observer documented that Dallas Justice Now was not an organic Black Lives Matter–aligned group but part of an astroturf network tied to the marketing firm Crowds on Demand, which the Observer reported had been hired to create and manage fake activist organizations; the reporting relied on emails, documents, interviews, and publication patterns showing Crowds on Demand connections and amplification by the Dallas Express [1]. The Observer also reported that Monty Bennett — a conservative hotelier and funder of the Dallas Express — retained Crowds on Demand and has denied the Investigative findings even as some internal communications and media patterns cited by the Observer pointed toward coordination [1] [2].

1. What the Observer said about Dallas Justice Now: an astroturf “hoax” group

The Texas Observer’s narrative, as described by Monacelli’s reporting and related biographical summaries, presented Dallas Justice Now as a “hoax” Black Lives Matter organization created to manufacture controversy and discredit real reform movements, and tied it to a broader network of shadow groups that were actively promoted by the Dallas Express — a publication funded by Monty Bennett — suggesting the group was not an independent grassroots formation but part of a constructed influence operation [3] [4] [1].

2. The Crowds on Demand connection documented by the Observer

Monacelli’s reporting specifically documented that Crowds on Demand, a California-based firm known for hiring actors to portray protesters, was used to create and operate several Dallas-area groups, and that emails and documents reviewed by the Observer showed Crowds on Demand personnel forwarding instructions and content to public-facing organizers associated with Dallas Justice Now [1]. The Observer reported concrete examples, including a forwarded email trail involving Crowds on Demand CEO and an Arizona-based intermediary sharing content and instructions with a public face of Dallas Justice Now [1].

3. Evidence chain cited: emails, documents, interviews and amplification patterns

The Observer’s account combined multiple forms of evidence: internal emails and documents, interviews with participants (including one who said he had been misled), and a pattern of media amplification in which groups tied to Crowds on Demand appeared repeatedly and predominantly in coverage by the Dallas Express — a publication whose funding and legal posture toward Monacelli figure prominently in the reporting [1] [5]. The story points to an interactive map Monacelli compiled to show connections between Bennett, Crowds on Demand, and a roster of entities and people [1].

4. The role of Monty Bennett and the counterclaims

The Observer reported that Monty Bennett, a major conservative donor and publisher of the Dallas Express, had hired Crowds on Demand — which Bennett’s representatives admitted in part by saying his hospitality companies had retained the firm — while Bennett issued blanket denials of the narrative that he was orchestrating political groups; Bennett called the reporter’s synthesis “wild‑eyed conspiracy theories” even as he acknowledged retaining Crowds on Demand for unspecified purposes [1]. Other reporting cited by local outlets likewise recounted that Crowds on Demand was hired to stage protests outside local outlets and that those events were primarily covered by the Dallas Express [2].

5. Legal fights, rebuttals and limits of the public record

Monacelli’s public materials and the Observer note that Bennett sued Monacelli for defamation and lost, and that Dallas Justice Now and related actors published retaliatory allegations against Monacelli on the Dallas Express; at the same time, Bennett’s denials and claims about non‑political uses of Crowds on Demand demonstrate an explicit counterargument in the public record, and some corrections and disputes about specific organizational links have been reported in other outlets — indicating contested facts and some reporting clarifications [3] [4] [5] [6]. The Observer’s account rests on the documents, emails, and interviews it reviewed; where sourcing is limited to internal communications or a single participant’s testimony, the paper frames those items as part of a larger mosaic rather than as lone proof [1].

Want to dive deeper?
What internal emails and documents did the Texas Observer publish showing Crowds on Demand’s instructions to Dallas Justice Now?
How has the Dallas Express responded publicly and legally to the Texas Observer’s reporting on Bennett and Crowds on Demand?
What is Crowds on Demand’s documented history of hiring actors for political events and how have other journalists verified those cases?