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Did the Secretary of State identify whether the ballot-handling errors were due to human mistakes, equipment failures, or procedural gaps?

Checked on November 20, 2025
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Executive summary

California Secretary of State Shirley N. Weber pushed back on viral claims about how mail ballots look and how they might reveal votes, saying her office does not print or approve ballot envelopes and explaining design features (e.g., holes for visually impaired voters) are intentional; she framed the issue as misinformation rather than attributing unprocessed or diverted ballots to human error, equipment failure, or procedural gaps [1] [2]. State-level unprocessed-ballot reporting explains that some ballots are "damaged or could not be machine-read and need to be remade, and ballots diverted by optical scanners for further review" — a description that notes mechanical or marking issues but does not assign blame to specific causes [3].

1. Secretary Weber’s rebuttal: focused on misinformation, not root-cause attribution

Secretary Weber’s public statement emphasizes correcting viral misinformation about ballot envelopes and clarifies that her office neither prints nor approves the envelopes; the statement pushes back on claims the envelope design exposes votes, but it does not, in the quoted material, identify whether any reported ballot-handling problems stem from human error, machine failure, or procedural lapses [1] [2].

2. Official reporting acknowledges machine-read problems without blaming actors

California’s Unprocessed Ballots report explicitly lists categories of ballots that “are damaged or could not be machine-read and need to be remade, and ballots diverted by optical scanners for further review,” which documents types of issues (damaged ballots, machine-read failures, scanner diversion) but does not attribute those problems to human mistakes, equipment defects, or specific procedural gaps in the Secretary of State’s explanations [3].

3. National and local examples show different responses and accountability paths

A separate case in Maine — unrelated to California but illustrative of how secretaries of state respond when chain-of-custody or delivery problems surface — shows the office switched couriers after an “illegal shipment” and cited a disrupted chain-of-custody; local Republican officials pushed for federal probes while the Maine secretary framed the change as a corrective action amid an ongoing investigation [4]. That reporting illustrates that some secretaries act by changing vendors or invoking investigations when logistics faults are alleged, but the California materials at hand do not describe equivalent operational changes or investigations [4] [1].

4. What the sources do not say about causation

Available sources do not mention any statement from Secretary Weber or the California Secretary of State’s office that explicitly attributes ballot-handling errors to human mistakes, specific equipment failures, or procedural gaps. The materials we have either rebut conspiracy claims about envelope design [1] [2] or catalog categories of unprocessed ballots [3] without assigning causation to identifiable human, technical, or procedural failures [1] [3].

5. How to interpret “diverted by optical scanners” and similar language

The Unprocessed Ballots report’s phrase “diverted by optical scanners for further review” documents a mechanical or process-triggered escalation: ballots that scanners cannot clearly tabulate are set aside for human review or remediation. That language describes a workflow (machine flags → human review/remake) but does not say whether the trigger was due to voter marking errors, printing/production defects, equipment calibration, or local procedural choices [3].

6. Competing perspectives and potential implicit agendas

Secretary Weber’s public rebuttal (aimed at viral social-media claims) serves an explicit communications goal: to stem misinformation and reassure voters about ballot secrecy and design provenance; this is a different posture than an operational incident report that would parse causal factors. Conversely, local or partisan actors who press for investigations (as seen in Maine) may have political motivations to amplify procedural concerns; that dynamic is visible in the Maine coverage but not in the California statements provided [4] [1].

7. What reporters or officials would need to clarify causation

To establish whether an error was predominantly human, equipment, or procedural, officials typically cite forensic chain-of-custody findings, vendor or equipment failure reports, precinct-level process reviews, or investigations. The California Secretary of State’s public communications in these sources do not present that level of forensic detail; they focus on correcting misinformation about envelope design and on reporting categories of unprocessed ballots [1] [3].

Bottom line: Secretary Weber’s public statement rebutted misinformation about ballot-envelope design and clarified her office’s role (not printing/approving envelopes) but did not, in the available reporting, identify specific causes (human error, equipment failure, or procedural gap) for any ballot-handling problems; the unprocessed-ballot report documents machine-read and damage categories without assigning blame [1] [3].

Want to dive deeper?
What specific ballot-handling errors did the Secretary of State describe and when did they occur?
Did the Secretary of State release supporting evidence or an investigation report attributing errors to human, equipment, or procedural causes?
Which jurisdictions or counties were affected and have local election officials corroborated the Secretary of State's findings?
What remedial steps or policy changes did the Secretary of State recommend to prevent future ballot-handling errors?
Have independent audits or bipartisan reviews confirmed or disputed the Secretary of State's attribution of causes?