Can plusnet see what devices are connected to my router
Executive summary
Yes — most modern Plusnet hub models expose a local “connected devices” or network map page that shows devices attached to the router, but older or OEM‑modified units can be inconsistent (some show only wired devices or lose entries), and advanced monitoring (history, bandwidth per device, SNMP) is often missing unless replaced or supplemented by third‑party kit (Plusnet community threads and Plusnet help pages) [1] [2] [3].
1. How Plusnet’s official hubs report connected devices — the simple answer
Plusnet’s Hub One and Hub Two web interfaces include pages intended to show devices on the home network — the Hub guides and official help pages point users to a network map or “My Devices” view where connected kit is listed, and the admin login on 192.168.1.254 is the documented way to view and manage those entries [4] [5] [1].
2. Why some users see only wired devices or missing entries
Community troubleshooting threads show real‑world firmware and model differences: users of older units such as the 2704n report that the Home Network page sometimes displays only wired (Ethernet) devices or forgets wireless clients entirely, and entries can disappear until a reboot [2] [6]. Plusnet staff and experienced users acknowledge that the 2704n lacks many logging/monitoring features and that firmware variants affect what the GUI reports [3] [6].
3. What Plusnet routers do not reliably provide (and what that means for visibility)
Multiple community posts confirm that consumer Plusnet hubs typically do not log detailed browsing history or provide per‑device bandwidth graphs or SNMP for external monitors; the Hub Two explicitly lacks SNMP and the vendor GUI may not give the granular telemetry people expect, so local device lists are functional but limited for long‑term auditing [3] [7]. Where users need DNS query logs, traffic history or advanced monitoring, community advice points to running a local DNS server, Pi‑hole, or using a third‑party router that supports those features [3].
4. Practical steps users take when the hub’s device list isn’t enough
Forum contributors routinely recommend replacing or supplementing the Plusnet hub with a separate router/access point, using tools such as Fing or “who’s on my Wi‑Fi” apps for quick scans, deploying Pi‑hole or a local DNS server to record queries, or adding a router that supports SNMP or more detailed device tracking; parental‑control apps and third‑party GUIs also pretend to fill the gaps for compliant Plusnet models like the Plusnet One [8] [9] [10].
5. Where reporting ends and uncertainty begins
The sources available are user forums, Plusnet help pages and community replies; they document what a logged‑in home user can see via the hub GUI and what features are absent in certain models, but they do not provide authoritative documentation on whether Plusnet as an ISP can remotely list customer‑side connected devices from the WAN side — that capability is not shown in these sources, so no definitive claim about Plusnet’s remote visibility beyond the router GUI can be made from the provided reporting [5] [4] [2].
6. Bottom line for someone who wants to know “Can Plusnet see what devices are connected to my router?”
Locally, yes — the Plusnet hub admin pages show connected devices for supported models (Hub One/Two and the Plusnet One’s network map) and that is the primary mechanism for visibility [1] [4] [5]; with older or stripped‑down firmware (2704n and similar), the GUI can be incomplete and won’t show everything [2] [3]. For richer, persistent, or network‑level logging, the community advises adding a third‑party router or local DNS/monitoring tools, because built‑in hub features are limited [3] [7].