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How does Discord verify user age for restricted content?
Executive summary
Discord is experimenting with a one-time age‑verification system that’s being trialed in the UK and Australia and asks users to either submit a government ID scan or take a short selfie/video that is analyzed for age; Discord says on‑device face estimation or deleted ID scans are used and the result places users into an age group [1][2]. The check is triggered when users try to view or change settings for content flagged by Discord’s sensitive‑media filter, and users can retry or request manual review if verification fails [1][3].
1. What Discord asks you to do — two routes to prove age
Discord offers two verification pathways: a face‑scan option that runs on your device and estimates age using AI from a selfie or short video, or an ID route where you scan a government photo ID via your phone; either method is presented as a “one‑time” process that assigns you to an age group and notifies you by direct message [1][4][5].
2. When the check appears — who gets asked and why
Discord’s experiment triggers age verification in two explicit situations: when a user is exposed to media Discord’s sensitive‑media filter flags as potentially explicit, or when a user attempts to change their sensitive‑media settings to allow such content. The company frames this as an age‑gating safety measure tied to local regulations [1][5].
3. What Discord says about data handling and privacy
Discord and its public statements assert the verification inputs are used only for one‑time checks: the face‑scan method reportedly performs age estimation on the device so biometric data “does not leave” the phone, and ID images are deleted after verification, with Discord saying neither it nor its vendor stores the images long‑term [2][6][1].
4. Regulatory context driving the change
The rollout is explicitly described as a response to legal pressure: the UK’s Online Safety Act requires “robust” age checks for platforms hosting adult content, and Australia has laws restricting under‑16s on social platforms — Discord’s trials in the UK and Australia are framed as compliance experiments with those regimes [2][1][6].
5. How the system classifies you and appeals
After verification, Discord places users into an age group that persists until the user re‑verifies; if the automated check fails, users can retry or seek a manual review via Trust & Safety. Discord also says users who are found below the minimum age may be banned under its Terms of Service [5][3][2].
6. Public reaction and privacy concerns
Reporting highlights privacy unease: journalists and commentators note that face‑based age estimation and ID scanning raise concerns even when companies promise on‑device processing or immediate deletion. Campaigners cited in coverage warn of privacy and accuracy problems while experts note regulators increasingly want “real proof,” making facial checks a fast path to compliance [4][6][2].
7. Technical and practical limits reported so far
Available reporting describes the face method as “AI age estimation” in a selfie/video and the ID pathway as a phone scan, but it does not detail algorithmic accuracy, false‑positive rates, vendor names beyond a few mentions in secondary pieces, or how the on‑device model handles varied lighting, prosthetics, or atypical faces; those specifics are not found in current reporting [4][2][7]. Discord says users can re‑verify, implying some tolerance for errors, but precise error‑rate data is not published in the cited sources [1][5].
8. Known risks and real incidents
Coverage notes real‑world risks: later reporting documents at least one high‑profile hack of a third‑party vendor that exposed IDs submitted for verification, underscoring that deleted or vendor‑held data can still be vulnerable in practice; that incident has driven criticism that such systems are inherently risky [8]. Some outlets and users have also discussed or demonstrated attempts to trick systems, but systematic proof about widespread bypass techniques is not in the provided sources [9][10].
9. Competing viewpoints and hidden incentives
Discord frames the experiment as a compliance and child‑safety measure; regulators press for enforceable proof of age. Privacy advocates contest both the effectiveness and desirability of biometric or ID checks online, arguing the same systems can create new privacy harms. Commercial incentives are implicit: avoiding fines and regulatory sanctions, and preserving access to markets where age checks are required [6][4][2].
10. Bottom line for users and administrators
If you encounter Discord’s prompt, you will be asked for an on‑device face age estimate or to scan an ID; Discord says the inputs are only for one‑time verification and are not retained, and you can appeal or retry if needed [1][5][3]. However, available reporting documents privacy concerns and at least one data‑exposure incident involving a vendor, so users should weigh convenience against potential risk and follow updates from Discord and regulators for further technical and policy details [8][6].