Can users request deletion of their KYC and age-verification information from OnlyFans, and what is the process?

1. What OnlyFans says about deletion and withdrawing consent

OnlyFans’ privacy policy explicitly allows users to “request deletion / erasure of your Personal Data” where no legitimate reason exists for continued processing, and it also provides a specific route to “request the withdrawal of your consent to the retention of your Face Recognition Data” by emailing [email protected], noting that withdrawing consent might require re‑submission of identity documents to the third‑party verifier for future authentications ^[1].

2. The practical limits OnlyFans warns about

OnlyFans warns that it may decline privacy‑rights requests when it cannot verify the requester’s identity, that third‑party authorized requests require proof of authority, and that deletion requests may not be completable for “specific legal reasons” such as actions tied to Terms of Service violations or where retention is required by law—meaning deletion is conditional, not absolute ^[1].

3. How third‑party verifiers factor into KYC deletion

OnlyFans relies on external identity‑verification vendors (for example Ondato, which OnlyFans publicly partners with) and those vendors publish that they follow GDPR‑style practices and may delete identity records after performing a one‑time verification; Ondato describes working with OnlyFans on a GDPR‑compliant onboarding solution, and third‑party claims that verification data are deleted after checks could mean OnlyFans itself holds less of the raw ID data long‑term—but the platform still maintains its own processing and retention rules ^{[2] [3]}.

4. Why KYC persists even if deletion is requested

KYC and age verification serve legal, payment, and safety purposes: platforms must verify creators’ ages and identities to comply with financial and regional laws and to reduce fraud, so even when users request erasure, OnlyFans may retain or be required to retain certain records for regulatory compliance, dispute resolution, or fraud prevention—this tension is acknowledged in industry commentary and OnlyFans’ policy caveats ^{[4] [5] [1]}.

5. The likely step‑by‑step based on published guidance

The clearest operational step OnlyFans publishes is contacting its privacy channel for face‑recognition data withdrawal at [email protected]; for other personal‑data deletion requests the policy indicates users can ask for deletion via the privacy process (which will include identity verification and possibly proof of authorization for third‑party requests), and OnlyFans may refuse or partially comply where verification fails or legal retention is required—specific contact forms, expected timelines, and downstream effects on account access are not fully spelled out in the publicly available pages cited here ^[1].

6. Conflicting claims and what remains uncertain

Multiple secondary guides and vendor pages repeat that third‑party verifiers delete records after the check ^{[3] [2]}, but independent reporting and guides also warn that regional laws (for example UK age‑verification rules) and operational logs may link identity checks to account activity or require additional retention ^{[6] [5]}, and the sources provided do not fully document OnlyFans’ exact deletion timelines, what audit logs may persist, or how deletion requests affect payout eligibility—these are gaps in the public record cited here ^{[3] [2] [1]}.

7. Bottom line for users who want KYC data removed

A user seeking deletion should submit a formal privacy request through OnlyFans’ published channels—emailing the face‑recognition address for that specific data and using the platform’s privacy request route for other personal data—be prepared to verify identity, expect possible refusal or partial compliance where legal or safety reasons apply, and understand that third‑party verifiers claim they delete their own verification records after checks but that the platform may still retain necessary records for compliance ^{[1] [3] [2]}.