For Specturm, is it possible to ask them as an ISP to delete data for a certain time frame

1. What Spectrum’s policy actually promises: deletions with caveats

Spectrum’s statewide privacy FAQ expressly recognizes the consumer “right to delete their personal data,” and the California‑specific page reiterates that California law lets a consumer submit a “verifiable consumer request” to delete personal information collected from them, subject to defined exceptions ^{[1] [2]}. The company also documents the mechanics of verification and timing: California’s CCPA/CPRA framework allows Spectrum to require verification and to take additional time — one extension of up to 45 days, for a possible total of 90 days — to comply with a deletion request ^[2].

2. Where deletion can be refused: statutory and operational exceptions

Spectrum’s own FAQs list the standard carve‑outs that allow denial of a deletion request: information necessary to comply with law, to investigate or defend legal claims, to prevent fraud or protect security, to provide a requested product or service, or for certain research exceptions ^[1]. Separate Spectrum‑adjacent policies similarly note that deletion requests need not be honored when data retention is required by legal retention periods or for security and operational reasons ^{[3] [4]}.

3. Practical limits: verification, backups and unspecified retention windows

The published materials make clear that Spectrum will try to verify the identity of the requester before acting and that verification failure can be a basis to deny a request ^[2]. Independent consumer‑law commentary and help‑forum responses indicate that ISPs — and Spectrum in particular — may not delete all operational logs immediately and that some backup retention can persist for years in practice, with anecdotal claims that backups may remain for up to seven years after account deletion ^[5]. Those third‑party posts further report that some DNS metrics may be short‑lived (example: 72 hours cited for certain DNS metrics) while browsing and connection logs are commonly retained for months to a year depending on policy and legal obligations ^[5].

4. Can a user ask Spectrum to delete data for a specific time frame?

The sources show consumers can ask Spectrum to delete personal information they believe the company holds, but they do not present a mechanism for asking Spectrum to delete only records from a narrow, user‑specified time window (for example “delete everything from June–August 2024 but keep everything else”) or to selectively purge historical logs on demand beyond the standard deletion request ^{[1] [2]}. In short, deletion requests are for erasure of the consumer’s personal information subject to verification and exceptions, not an advertised, granular time‑range purge tool; the public documentation does not promise bespoke time‑range deletions and warns of legal/technical limits ^{[1] [2] [3]}.

5. Practical next steps and alternative controls

For consumers seeking narrower remedies, the documented options are filing a verifiable deletion request under applicable state law and using Spectrum’s privacy preference controls for marketing and advertising (opt‑outs), while recognizing Spectrum can deny requests or delay processing for specific legal or operational reasons ^{[1] [6]}. If immediate removal of certain browsing traces is needed, the policies suggest that technical measures under the user’s control (device settings, browser history clearing, VPNs, using private browsing and deleting local caches) complement requests to the ISP, because the carrier’s ability to remove historical network logs is constrained by law, forensic needs and backups ^{[5] [3]}. The public record available in these sources does not provide a guaranteed procedure to force a time‑limited purge of ISP logs independent of the statutory exceptions ^{[1] [2]}.