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Fact check: How does Spotify verify user age in the US?

Checked on August 28, 2025

1. Summary of the results

Based on the analyses provided, Spotify verifies user age in the US through a comprehensive age assurance process that involves two primary methods [1]:

  • Facial age estimation technology - Users can complete age verification through a facial age check using Spotify's internal age estimation technology [2] [1]
  • ID document verification - Users can alternatively verify their age by providing identification documents [2] [1]

Spotify has partnered with Yoti, a digital identity company, to facilitate this age verification process [1]. The system is designed to ensure users meet minimum age requirements for accessing certain content and features on the platform [3].

Users who refuse to complete age verification face account consequences - those who choose not to disclose their age will have their accounts deactivated, though they have a 90-day window to reinstate their account by completing the verification process [4].

2. Missing context/alternative viewpoints

The original question lacks several important contextual elements:

  • Global implementation scope - While the question focuses specifically on the US, the age verification system applies to Spotify users globally, not just in America [3]
  • Legislative drivers - The age verification checks are being introduced primarily in response to UK legislation, specifically the Online Safety Act, but are being implemented across Spotify's user base [3] [4]
  • Content-specific targeting - The verification process is particularly focused on users trying to access videos marked 18+ rather than all Spotify content [4]
  • Testing phase status - Spotify is currently testing these age assurance technologies in select markets rather than having a fully rolled-out system [1]

3. Potential misinformation/bias in the original statement

The original question itself does not contain misinformation, as it is simply asking for factual information about Spotify's age verification process. However, the question's framing could lead to incomplete understanding by:

  • Implying US-specific implementation when the system is actually a global response to international regulatory requirements
  • Not acknowledging the regulatory context that is driving these verification requirements, particularly the UK's Online Safety Act
  • Suggesting a fully established system when the sources indicate this is still in a testing phase in select markets [1]

The question appears neutral and fact-seeking rather than containing any apparent bias or misinformation.

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