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Index/Topics/Experian phone support

Experian phone support

Experian's phone support system and the difficulty of reaching a live agent

Fact-Checks

2 results
Jan 5, 2026

What are the average phone hold times for Experian’s National Consumer Assistance Center and IdentityWorks support?

Experian does not publish a public “average hold time” metric for its National Consumer Assistance Center or for IdentityWorks support in the documents and links provided; available sources list phone...

Jan 5, 2026

Why can't you get someone one the phone at experian

Experian routes most consumer inquiries through automated systems and online self‑service tools, a design that can make reaching a live agent feel impossible for some callers . At the same time, indep...

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