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Lumosity Refund Policy and FTC Settlement (2009-2016)

Lumosity offered two distinct refund streams: routine refunds for recent purchases and subscription plans, and a separate court-enforced redress under a Federal Trade Commission settlement that targeted customers allegedly misled by Lumosity’s advertising from 2009–2016.

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Jan 31, 2026
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Which consumers were eligible for Lumosity refunds and how was the claims process administered?

offered two distinct refund streams: routine, policy-driven refunds for recent purchases and subscription plans (a for many non‑monthly plans and specific platform exceptions) and a separate, court‑en...