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Index/Topics/Negative Option Billing

Negative Option Billing

Negative option billing practices and their regulation, including consumer protection and enforcement actions.

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Jan 26, 2026

Ordered 3 times without my consent. Ordered once only!

A consumer who sees three charges for a single order is likely facing an , billing error, or merchant-side mistake; federal guidance says companies can’t demand payment for unordered goods and consume...

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